| Top Help Issues |
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For More Information Mail To
tulsi@dassinfotech.com
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Retrieve Customer Login Information
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To log in to your account you need to have your customer number and password.
If you cannot remember your customer number or password, you can use our Account
Retrieval System to obtain the information necessary to access your account.
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| Recover Your Customer Number |
- Open your Account Manager.
- Click Retrieve My Password.
- From the Retrieve Customer Number panel, from the
My list, select a product you purchased.
- In the is field, type the information for the product.
- In the Enter the security access code field, type the
appropriate numbers and letters.
- Click Continue.
- Verify your email address. A message containing your Customer Number will
be sent to the email address on file for this account.
- If this email address is valid, click Continue.
- If you believe the email address is not valid, click Email Change
Form and complete the form. Fax it to us with the necessary
documentation to change the email address.
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| Retrieve Your Password Hint |
- Open your Account Manager.
- Next to Forgot your password?, click the Click
Here hyperlink.
- Click Retrieve Password Hint.
- From the Retrieve Password Hint panel, in the
Customer Number field, type your customer number.
- In theStreet Address field, type your street address.
- In the Enter the security access code field, type the
appropriate numbers and letters.
- Click Continue to return to theAccount
Login page.
Your password hint displays above the Password field. |
Reset Your Password |
- Open your Account Manager.
- Next to Forgot your password?, click the Click
Here hyperlink.
- Click Reset Password.
- From the Reset Password Authorization panel, in the
Customer Number field, type your customer number.
- In the Enter the security access code field, type the
appropriate numbers and letters.
- Click Continue.
- Verify your email address. A message containing your authorization code
will be sent to the email address on file for this account.
- If this email address is valid, click Continue.
We
will send an email message to you with your account information. Follow the
instructions in the email message to use the authorization code to reset your
password.
- If this email address is valid, click Continue.
We
will send an email message to you with your account information. Follow the
instructions in the email message to use the authorization code to reset your
password.
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For More Information Mail To
tulsi@dassinfotech.com
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| Authorizing a Domain Transfer to Your Account
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Your domain transfer will not succeed unless you unlock the domain, remove
privacy, set up a valid administrative email, and apply the correct
authorization code.
(for .com, .net, .org, .biz, .us. or .info names).
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| Authorize a Domain Transfer to Your Account |
- Log in to your Account Manager.
- Under the Domain Names section, select Manage
Domains. The Domain Control Center opens.
- In your folder list, click Pending Transfers.
- Click Authorization above your list of Pending Transfers.
- In the Transfer Authorization section, enter your
Transaction ID and Security Code from the
email notification you received regarding this transfer and click
Continue.
- If applicable, enter your Authorization Code that you
received from the current Registrar and click Continue.
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For More Information Mail To
tulsi@dassinfotech.com
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Transfering your hosting account
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You can transfer your Web site hosting from your
existing hosting provider to our secure hosting.
This Quick Start guide walks you through the steps necessary
for successful transfer of your Web site. You may download a
PDF version to your computer or view the guide below.
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Setting up yout web on our secure hosting server
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So you want to host your web site on our secure web server.
But you want to avoid costly mistakes and excessive site down time.
The process of moving your web site from one hosting provider to another
can seem like a daunting task. This guide leads you through th process of
of transferring your account to our secure servers while minimizing
unfavorable downtime.
Essentially when you host your web site and its content, you storin the filesand data on a remote computer.
The access and management tool provided make it easy for you to move and maintain your files and data \.
You can successfully transfer your site hosting from your existing
hosting provider to our secure hosting with minimul interrputions
to your site activity.
To help the process run smoothly, you should know who your current hosting provider
is and the company where your domain name is currntly registered.
In many cases this is not the same company. To begin the process of transfering your
hosting account purchase a hosting plan that suit your needs and then follow the steps:
- Log into your account manager.
- Under the hosting and email section, select hosting account list.
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For More Information Mail To
tulsi@dassinfotech.com
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Setting Up Microsoft Outlook with Your Email Account |
You can set up and use Microsoft Outlook with your Webmail account, but
before you set up your account in Outlook, you need to set your SMTP Relay
options in your Account Manager.
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To Set Your SMTP Relay Options
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- Log in to your Account Manager.
- From the Hosting & Email menu, click Email
Accounts.
- Locate the account you want to set up and click Setup
Account.
- From the Relays per Day list, select the number of relays
per day you want to use for the account.
- Specify whether you want to use the same user name and password for SMTP
Relay that you use to access your account (recommended), or specify that you
want to use a different user name and password and type them in the
User Name, Password, and Confirm
Password fields.
- Click Save Settings.
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To Set Up Outlook with Your Email Account
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- In Microsoft Outlook, select Tools > E-mail
Accounts.
- On the E-mail Accounts wizard window, select Add
a new e-mail account and click Next.
- On the Server Type window, select POP3
and click Next.
- On the Internet E-mail Settings (POP3) window, in the
Your Name field, type your first and last name.
- In the E-mail Address field, type your email address.
- In the User Name and Password fields,
type your user name (your full email address) and password, and then specify
whether you want Outlook to remember your password.
- In the Incoming mail server (POP3) field, type the name
of your incoming server mail.mydomain.com, where "mydomain.com" is the name of
your domain.
- In the Outgoing mail server (SMTP) field, type
smtpout.secureserver.net.
- Click More Settings.
- On the Internet E-mail Setting window, click
Outgoing Server.
- Select My outgoing server (SMTP) requires authentication.
- Select Log on using, and then, in the User
Name and Password fields, type the user name and
password you set up in the SMTP relay section of your Manage Email Accounts
page.
- Specify whether Outlook should remember your password.
- Click the Advanced tab.
- In the Outgoing server (SMTP) field, change the port to
80 or 3535.
- Click OK.
- On the Internet E-mail Settings (POP3) window, click
Next.
- Click Finish.
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For More Information Mail To
tulsi@dassinfotech.com |
